Services
ORGANIZATIONS
We engage collaboratively with healthcare payer, provider and professional organizations on the design, implementation and evaluation of innovative health projects. CareGuides helps pharmaceutical manufacturers, payers, integrated delivery systems and professional associations succeed in a value-based environment by offering creative and cutting-edge project ideation, project management, content and training strategies.
Services for Organizations
Project Ideation: We can help you “go wide” in terms of concepts and outcomes. Our project ideation services fuel project ideas and drive you toward innovative solutions so you can get them into the hands of your customers quickly.
Project Management: We can also help you “go deep” with comprehensive project management. Our project managers are change agents who know how to operate flexibly in ambiguous or dynamic environments. Easily shifting between the “big picture” and the small-but-crucial details, we offer the skills, tools, and techniques you need to establish and meet your project objectives.
Content Strategy: Content strategy is the science behind storytelling. Leveraging data, research and an understanding of health psychology we can help shape your narrative and create content tailored to your target audience.
Training: Our exceptional instructional designers and skilled, effective facilitators can design and implement instructor-led sessions, digital media offerings, or a blend of both approaches to meet your health care related training needs.
INDIVIDUALS
The healthcare system can be frustratingly complex, especially when you’re not feeling your best. Our team can help you and your family navigate it more effectively. We take time to learn about your specific health needs, develop a personalized care plan, and facilitate communication across your care providers and your insurance company to make sure you’re getting the best care possible.
Services for Individuals
Case Management and Care Coordination: The average U.S. Medicare beneficiary sees between 5 and 11 different doctors each year, and the average Primary Care doctor is usually responsible for over 2,500 patients. This can result in communication issues and gaps in care. Our Registered Nurse Case Managers conduct a comprehensive assessment, develop a care plan and help you or your family member know more about the condition, the treatment plan and better understand the specific team members responsible for each aspect of care.
Patient Advocacy: Our patient advocates are licensed professionals (Registered Nurses, Social Workers and Mental Health Counselors) who can help you or your family member navigate the often confusing and sometimes stressful health care maze. We can support you, or with your permission can act on your behalf, working with the health care team to remove obstacles, identify resources and ensure that your overall treatment plan is tailored to your needs and requirements.
Health Care Reimbursement Assistance: Medical bills are the leading cause of bankruptcy in the U.S., and it’s often hard to determine the financial impact of your care until after the services have been rendered. Our team knows who to call and the right questions to ask to make sure you get the most out of your insurance or other medical benefits. We help organize health insurance paperwork, review medical bills, contact providers or insurance companies to resolve claim issues, and track claims to ensure they are properly processed. We can also help identify and link you with additional resources that may be available at low or no cost to you.
