Expertise: Individuals
EXAMPLES
Finding out you have cancer is scary. Hearing you have a diagnosis of Stage IV melanoma, which means the cancer cells have spread to other areas of your body, is devastating. That’s the news this lovely couple received just after the husband had retired and they had moved to a new community about fifty miles from their former home. Between finding new doctors, considering treatment options, and figuring out finances, they were overwhelmed.
CareGuides worked with this couple to understand more about the available treatment options, maximize their medical and pharmacy benefits, avoid non-network professional charges and obtain both short and long term disability payments.
The family of a long-term care resident lived out of state. As the resident’s care needs increased, they wanted to find ways to stay connected to him and monitor the care and attention he received. So, they hired CareGuides to help coordinate and oversee his care.
CareGuides conducted a full nursing and functional assessment and reviewed the care plan. The care coordinator suggested adjustments to the plan including engaging hospice services to provide a more appropriate bed and additional safety equipment and adding twice weekly companion services. Using his own phone, our care coordinator also coordinated weekly Face-Time visits between the resident and his family so they could stay involved and engaged.
TESTIMONIALS
““When my wife got sick we weren’t sure what to do first. We contacted CareGuides and met with Gene. Within the first few minutes we felt calmer and like we had more control. Their support helped us feel more knowledgeable and prepared to make decisions. CareGuides has been invaluable to us.”
Terry Jordan,
New Jersey
“As the Executive Director, I was skeptical. I had never worked with an outside organization like CareGuides, and I was certain that our staff was already doing an excellent job caring for all our residents.
The care coordinator from CareGuides was kind, skillful, and always worked in concert with my staff. Our resident was happy to get the extra attention and he benefited from the equipment and services that CareGuides helped put in place. The family also seemed much calmer and more pleased his care.
I was surprised when one of my staff told me that she wished every resident could have a care coordinator!”
Camille Beeson
Executive Director
Skilled Nursing Facility, Indiana